Lessons Learned: What A Lost Client Really Tells You

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We’ve all lost clients. Sometimes it’s our fault. Sometimes it’s theirs. Sometimes it’s out of everyone’s control. But no matter the reason, there is something to be learned from a lost client. A system to review lost clients will help keep your business improving and growing. Exit Interview Typically done when you leave a job, […]

Bored of the B… S…?

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Yesterday I attended a one-day seminar hosted by a prominent author and business thought leader. It was marketed as being a deep dive into his book (which I am a big fan of) and an exploration of how you can add these principles to your own business. And I absolutely expected to be offered an […]

How Vital are your Vital Statistics?

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Back in the 60’s, when I was a mere slip of a girl, it was a regular thing for young women to compete in beauty contests. Whether it was a low-key affair in the local holiday camp or seaside resort or all the way to the Mecca of contests, Miss World. These were commonplace and were […]

It’s all in your head my friend!

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Intimate details alert! In the first few months of my Success Coach business, I generated only £9000 in sales. I had just gotten started and I thought I was going to enter the business community with a bang but unfortunately, in reality, it was more like the proverbial damp squib.  The next year was more like […]